We will be closed Labor Day
Monday Sep 4, 2023
We will be closed Labor Day - Monday Sep 4, 2023

The only full-service urgent care with access to medical specialists to assist our NP's in orthopedics, ophthalmology, otolaryngology and other specialties.

Wound Care Specialist - In House

The only full-service urgent care with access to medical specialists to assist our NP's in orthopedics, ophthalmology, otolaryngology and other specialties.

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Now Hiring X-Ray Tech & MAs

Telemedicine

Convenient Online Medical Care

Convenient Online Medical Care

What is Telemedicine?

Urgent Specialists is excited to provide Telemedicine services. Our Telemedicine consultations simulate an in-office consultation using live video between you, the patient, and our healthcare team via smartphone, tablet, or personal computer.

image of Telemedicine All Devices
image of Telemedicine All Devices
$50 fee applied towards follow up visit within 24 hours of consultation.
Fifty Dollar price

Consult Price

We understand the difficulty for patients to adjust their schedules to accommodate a visit to an Urgent Care. Now patients can meet with a clinician from the comfort of their home, and get the most convenient care they need.

How do I schedule a Telemedicine appointment?

Steps to book an appointment:

1. Click ‘Tucson Telemedicine Appointment’ button below

2. Select ‘Telemedicine Appointment’ via the drop-down

3. Select your preferred appointment day & time

4. Add email address & submit your form

5. Check your email for Zoom appointment confirmation

Key Benefits

Convenient

No Missing Work or Leaving Home

If you or a loved one is sick, you no longer have to take off work to make a trip to the doctor’s office. Telemedicine will give you the flexibility to meet with one of our healthcare providers on your schedule. Likewise, if you’re too sick to leave the house, we can meet with you from the comfort of your home. 

Accessible

It’s easy to use! After a simple registration, you can easily schedule virtual care visits, make payments, review past appointments and other information.

This service is reinventing the way health care is delivered.

By providing access to a clinician through interactive video, our team can make your life easier.

For a small family juggling jobs and school, telemedicine gives them the flexibility to incorporate a doctor’s visit into their everyday schedule. Even an individual or family that lives in a more rural area will find that telemedicine is life changing. This is because it enables them to seek high-quality, affordable health care locally instead of driving to find it.

We treat your online visit as if you were here in person. Therefore, we can accept and treat you during the following normal business hours:

TUCSON

Monday – Friday: 7am – 7pm

Saturday: 9am-5pm

Sunday: CLOSED (temporarily)

We do accept same day appointments as first come first serve. Our current wait times can be found on our locations page.

Specialists On Call

Urgent Specialists, unlike any other urgent care center, is backed by a team of Specialist Doctors (surgeons in fact) that are on call ready to help.

Affordable

No more expensive Emergency Room visits for non-emergent ailments. The average emergency room cost is over $1,000. Patients are finding that telemedicine is a cheaper option to support their tight budgets. Your insurance will be billed and any unpaid balance will be charged to the card on file (that you entered for the Telemedicine call).

Secure

Patients will be using Zoom’s easy-to-use & secure video portal.
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Zoom’s solution for healthcare provides ‘HIPAA (signed BAA)…compliance with data in motion encrypted at the application layer using Advanced Encryption Standard (AES).’
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Click the following links to learn more about Zoom’s Healthcare Plan and Zoom’s Security procedures.

Prescriptions

Prescription Fulfillments

We can send in prescriptions to your preferred pharmacy after our healthcare provider decides on the best course of treatment.

Note: We do not guarantee prescriptions. Each patient is evaluated and the appropriate course of treatment is provided by our clinicians. 

Frequently Asked Questions

How much does Telemedicine cost?

Your insurance will be billed and any unpaid balance will be charged to the card on file (that you entered for the Telemedicine call).

Will my insurance cover a Telemedicine appointment, and how do I pay?

We accept most insurance providers through our Telemedicine platform.

Your insurance will be billed and any unpaid balance will be charged to the card on file (that you entered for the Telemedicine call).

Our portal accepts all major credit cards: Visa, MasterCard, American Express & Discover.

How do I schedule a Telemed appointment?

Steps to schedule a Telemedicine appointment with US:

1. Select your preferred appointment

2. Select ‘Telemedicine Appointment’ via the drop-down

3. Select your preferred appointment day & time

4. Add your email address & submit form

5. Check your email inbox appointment confirmation and Zoom instructions.

When should I use Telemed?

Telemed can be useful for any non-emergency medical issue. We see patients for the following reasons online:

  • You are considering the Emergency Room or Urgent Care for a non-emergency medical issue
  • Your primary care physician isn’t available to see you
  • You or your family are traveling in Arizona and need out of state medical care
  • You can’t leave your home for various reasons (i.e. you’re too sick, can’t find a babysitter, etc.)
  • When you live hours away from an urgent care and need medical attention.

What conditions will "NOT " be treated using Telemed?

  • Chest pain or any cardiac symptoms
  • Chronic pain management
  • Concussion or head trauma
  • Allergic reactions causing difficulty breathing
  • Changes in vision
  • Headaches
  • Abdominal pain
  • Fainting episodes

***Please note that this is not a complete list and the provider will assess each patient individually as to the appropriateness of the virtual visit.***

Can I schedule at any time? How long until I see a healthcare provider?

We treat your online visit as if you were here in person. Therefore, we can accept and treat you during the following normal business hours:

TUCSON, AZ:

Monday & Thursday: 7am – 7pm

Tuesday, Wednesday, Friday: 7am – 5pm

Saturday: 9am-5pm

Sunday: CLOSED 

We do accept same day appointments as first come first serve. Our current wait times can be found on our Urgent Specialists Locations Page.

Can I get a prescription?

Yes, we can electronically send in prescriptions to your preferred pharmacy. However, we do not guarantee prescriptions. Each patient is evaluated and the appropriate course of treatment is provided by our clinicians. 

Can anyone use Telemedicine?

Yes, if you are in Arizona anyone over the age of 18, from busy parents, to college students, to travelers who are in Arizona for the weekend, can benefit from our Telemedicine service.  Anyone under 18 will need their parent/guardian’s permission to use this service.

What do I need for my online visit?

Our Telemedicine service is provided through Zoom

As well as internet access, a web camera and a microphone are needed.

Zoom supports a wide range of platforms (Windows, macOS, and Linux) and devices. For more details Zoom’s System Requirements page available here has detailed information, as well as Zoom’s Help Center, which includes many videos and resources.

If you don’t have internet access at home, you can use a local Wi-Fi in a quiet area.

USERS MUST BE in the  STATE of ARIZONA.

Do you have further information about Telemed and Telehealth?

Telehealth is the use of digital technologies to deliver medical care, health education, and public health services by connecting multiple users in separate locations. Telehealth encompasses a broad definition of technology-enabled health care services. Telehealth includes Telemedicine (diagnosis and treatment of illness or injury – see detailed description below), and services such as assessment, monitoring, communications, prevention and education. It involves a broad range of telecommunications, health information, videoconferencing, and digital image technologies. The National Consortium of Telehealth Resource Centers finalized a Telehealth Definition Framework to help policy makers, practitioners, payers, and the public understand how to accurately discuss “telehealth” and its key components. The consortium consists of the twelve federally designated regional centers and two national telehealth resource centers (TRCs).

The American Telemedicine Association (ATA) defines telemedicine as the use of medical information exchanged from one site to another via electronic communications to improve a patient’s clinical health status. Telemedicine includes a growing variety of applications and services using two-way video, smart phones, wireless tools and other forms of telecommunications technology. Starting over forty years ago with demonstrations of hospitals extending care to patients in remote areas, the use of telemedicine has spread rapidly and is now becoming integrated into the ongoing operations of hospitals, specialty departments, home health agencies, private physician offices, as well as consumer’s homes and workplaces.

Telemedicine is not a separate medical specialty. Products and services related to telemedicine are often part of a larger investment by health care institutions in either information technology or the delivery of clinical care. Even in the reimbursement fee structure, there is usually no distinction made between services provided on site and those provided through telemedicine and often no separate coding required for billing of remote services. ATA has historically considered telemedicine and telehealth to be interchangeable terms, encompassing a wide definition of remote healthcare. Patient consultations via video conferencing, transmission of still images, e-health including patient portals, remote monitoring of vital signs, continuing medical education, consumer-focused wireless applications and nursing call centers, among other applications, are all considered part of telemedicine and telehealth. While the term telehealth is sometimes used to refer to a broader definition of remote healthcare that does not always involve clinical services, ATA uses the terms in the same way one would refer to medicine or health in the common vernacular. Telemedicine is closely allied with the term health information technology (HIT). However, HIT more commonly refers to electronic medical records and related information systems while telemedicine refers to the actual delivery of remote clinical services using technology.

Source: https://www.healthit.gov/sites/default/files/telehealthguide_final_0.pdf

Please call with any additional questions you may have.

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